Frequently Asked Questions
We generate phone calls from targeted customers that are looking for your service. We then forward these calls onto your business. At the end of each week you’ll receive an invoice from us for these calls.
Our system tracks which calls we generate and then provides a ‘call whisper’ before the call is forwarded onto you. A ‘call whisper’ is a very short message, something like “This is a call from Sumo SEO” that you will hear once you pick up the phone. The customer is then transferred to you.
No, you do not need any new equipment. You can keep your existing business set up., we handle everything else on our end.
Yes. Our system records any calls that we generate and forward onto your business. This helps us to eliminate nuisance calls and means that you don’t get charged unnecessarily.
We will charge you if a call goes over a particular length. This length may vary but is normally set at 30 seconds.
If you are receiving nuisance phone calls from telemarketers advertising their business, let us know their telephone number and we will block it through our system. We will then credit you with a free lead the following week.
Yes, as long as the call is qualified (ie. not a nuisance caller and of a certain length). Businesses that invest into ‘pay per click’ understand that not every click will turn into a paying customer. The same applies with pay per call.
No company can guarantee that every propect that rings you will turn into a paying customer. This is a fact of business. Even if you were to advertise in the Yellow Pages (TM), telephone directories or place ads on the radio, not every enquiry would turn into a paying customer. But you would still have paid for this advertising in advance.
Pay per call marketing offers you live leads with no up front costs. It is down to you to close the leads that we send. No other form of marketing offers as much value. Remember, we don’t charge in advance for our service, only for the calls that you receive. And we don’t tie you into long term contracts.
No, we only offer you exclusive leads. We do not like the business model of charging for shared leads because someone always loses out.
Our prices vary depending on geographic area and the product or service you offer i.e lawyers leads would be way more expensive than a lead for a skip hire company, due to the value of the business it generates. We have a vested interest in helping you generate new business because our success is your success.